Terms & Conditions of Service

Terms of Service Introduction

These Terms and Conditions govern your use of Taranexquilo financial planning subscription services. By accessing our website or using our services, you agree to be bound by these terms.

Your continued use of our services constitutes acceptance of any updates to these terms.

Definitions and Key Terms

For the purpose of these Terms, the following definitions apply:

  • Services: Financial planning consultations, analytical reviews, and subscription-based planning services provided by Taranexquilo
  • User/Client: Any individual who subscribes to or uses our financial planning services
  • Subscription: Monthly recurring payment plan for accessing our financial planning consultation services
  • Content: All information, analysis, recommendations, and materials provided through our services

Service Description and Scope

Our subscription service provides monthly financial planning consultations, analytical reviews, and personalized guidance on resource allocation and financial strategy development.

Services are provided for informational and consultative purposes only and do not constitute professional financial advice or asset management services.

User Responsibilities and Obligations

As a user of our services, you agree to:

  • Provide accurate and complete information during consultations
  • Use services in compliance with applicable laws and regulations
  • Maintain confidentiality of account access credentials
  • Pay subscription fees according to agreed terms
  • Notify us promptly of any changes to your contact information

Prohibited Uses and Activities

You may not use our services for any of the following purposes:

  • Illegal activities or violation of applicable laws
  • Sharing account access with unauthorized parties
  • Attempting to reverse engineer or copy our analytical methods
  • Using information to provide competing financial services
  • Harassing or abusing our staff or other users

Intellectual Property Rights

All content, methodologies, analysis frameworks, and materials provided through our services remain the intellectual property of Taranexquilo and are protected by applicable copyright and intellectual property laws.

Unauthorized reproduction or distribution of our content is strictly prohibited.

Privacy and Data Protection

We are committed to protecting your privacy and personal information in accordance with Malaysian data protection laws and our Privacy Policy.

Please review our Privacy Policy for detailed information about data collection and use

Payment Terms and Subscription Details

Subscription fees are charged monthly in advance. Payment is due on the same date each month from your initial subscription date.

We accept major credit cards, bank transfers, and other payment methods as specified during signup

Billing occurs monthly on your subscription anniversary date

Refunds are provided only in exceptional circumstances and are subject to our discretion and applicable Malaysian consumer protection laws

Limitation of Liability

To the maximum extent permitted by Malaysian law, our total liability to you for all damages, losses, and causes of action shall not exceed the subscription fees paid in the current billing period.

Services are provided "as is" without warranties of any kind, express or implied

Our liability is limited to direct damages and excludes indirect, consequential, or punitive damages

Indemnification Obligations

You agree to indemnify and hold harmless Taranexquilo from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of third-party rights.

Dispute Resolution Process

We are committed to resolving disputes fairly and efficiently through the following process:

Arbitration Process

Disputes shall be resolved through binding arbitration in accordance with Malaysian arbitration laws:

  • Arbitration shall be conducted in Kuala Lumpur, Malaysia
  • Malaysian law shall govern all arbitration proceedings
  • Arbitration decisions are final and binding on both parties

Alternative Dispute Resolution

We participate in alternative dispute resolution procedures for consumer complaints:

Consumer disputes may be submitted through recognized Malaysian consumer protection agencies: https://ec.europa.eu/consumers/odr

Contact our compliance team for dispute resolution assistance: contact@taranexquilo.com

Service Termination

Either party may terminate the subscription service with 30 days written notice. We reserve the right to terminate services immediately for violation of these terms.

Upon termination, access to services ceases immediately, and no refunds are provided for partial billing periods.

Governing Law and Jurisdiction

This disclaimer and all related matters are governed by Malaysian federal and state laws.

These Terms are governed by Malaysian federal and state laws. Any disputes shall be subject to the exclusive jurisdiction of Malaysian courts.

Severability Provision

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Taranexquilo regarding use of our services.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting to our website.

We will notify users of significant changes via email or website notice

Contact Information for Terms

For questions about these Terms or our services, please contact us using the information provided in our contact section.

Company Name: Taranexquilo

Business Address: Kuala Lumpur City Centre, Kuala Lumpur, Malaysia

Email Address: contact@taranexquilo.com

Phone Number: +60 4 2273 2569

These Terms were last updated on July 26, 2025

Version 3.2 - July 2025